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Market Measure 2020: The Industry’s Annual Report

Market Measure

Years from now, when our children and grandchildren are studying history, there will almost certainly be a chapter in their virtual textbooks that focuses on 2020. One might easily argue that 2020 will be remembered among the most influential years …

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COVID-19 Has Changed Consumer Buying Preferences

Consumer Buying Preferences

Anxiety about COVID-19 has shifted where and how people will shop for the holidays.  Research from professional services firm Deloitte shows that more than half of shoppers feel anxious about in-store shopping due to the pandemic.  Independent home improvement retailers …

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Save Time and Money With NHPA Business Services

NHPA Business Services

Running a home improvement operation requires your full attention. One way NHPA supports independent home improvement retailers is by developing partnerships with trusted business services organizations. Learn more about these services below or visit YourNHPA.org/business-services. Health Insurance Health insurance is …

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NHPA’s Disruption Series Now Available to Stream

disruption series

After the success of the National Hardware Virtual Show and the NRHA All-Industry Conference, the North American Hardware and Paint Association (NHPA) is proud to offer a full suite of informative videos to train and inspire independent home improvement retailers. …

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Using Professional Development to Improve an Operation

Ace Hardware Store

Good leadership requires constant individual growth. That’s why Brian Kabat, owner of Kabat’s Ace Hardware in Arizona, considers ongoing professional development to be an important part of his career.  Kabat has stepped away from daily operations at his five stores …

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New Resources Help Retailers Onboard Employees

Employee Onboarding Resources

The first few weeks after hiring a new employee are critical. How well you onboard them will have a big impact on retention and job performance. But if you’re like most retailers, developing a thorough onboarding program is just one …

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