Operations

The Canadian retail hardware industry has weathered similar conditions to its southern neighbors through much of 2020. But before the pandemic, sales by the industry overall were facing negative growth at the end of 2019 for the first time since …

Years from now, when our children and grandchildren are studying history, there will almost certainly be a chapter in their virtual textbooks that focuses on 2020. One might easily argue that 2020 will be remembered among the most influential years …

Anxiety about COVID-19 has shifted where and how people will shop for the holidays.  Research from professional services firm Deloitte shows that more than half of shoppers feel anxious about in-store shopping due to the pandemic.  Independent home improvement retailers …

Running a home improvement operation requires your full attention. One way NHPA supports independent home improvement retailers is by developing partnerships with trusted business services organizations. Learn more about these services below or visit YourNHPA.org/business-services. Health Insurance Health insurance is …

After the success of the National Hardware Virtual Show and the NRHA All-Industry Conference, the North American Hardware and Paint Association (NHPA) is proud to offer a full suite of informative videos to train and inspire independent home improvement retailers. …

Good leadership requires constant individual growth. That’s why Brian Kabat, owner of Kabat’s Ace Hardware in Arizona, considers ongoing professional development to be an important part of his career.  Kabat has stepped away from daily operations at his five stores …

As winter approaches for many areas of the country, customers might be thinking about making sure their car is prepared for the cold weather. If you have an automotive department, you can offer them the convenience of picking up items …

The future of the independent home improvement industry in many ways depends on the next generation of retailers to take the reins over the course of the next decade. In a recent Hardware Retailing reader survey, nearly 75 percent of …