According to Insider Intelligence, a research firm that analyzes digital opportunities, by 2024 consumer retail spend via chatbots will reach $142 billion worldwide—a sharp increase from the $2.8 billion spent in 2019. With continuing staffing issues and increasing demand for …
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Giving employees feedback about their job performance can be tricky waters to navigate for the inexperienced manager. Done correctly, kind and clear criticism can lead to growth and development. Mishandled, critical feedback can be a bad experience that divides a …
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When you notice an employee doing an exceptional job or going above and beyond their normal duties, thank them. Let them know you notice and appreciate their efforts. You might even want to go a step further and offer a …
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To encourage consumers to choose energy-efficient lighting products, several states have instituted energy-efficient lighting programs, including rebate, loan and tax-incentive programs. These lighting incentives offer everything from tax breaks and rebates for installing energy-efficient lighting to exchange programs to properly …
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Technology is crucial in so many areas of our lives and is becoming a necessary component for retailers to implement in their operations. For a closer look at why technology is important in the retail sector, and specifically in the …
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The deadline to participate in the North American Hardware and Paint Association‘s (NHPA) 2022 Cost of Doing Business Study has been extended to July 15. Each year, this financial benchmarking tool delivers data and insights that allow retailers to increase …
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Growing up and working in the Bay Area of California, Eric Hassett has been surrounded by and interested in technology his whole life. He owns five Hassett Hardware stores in the Bay Area, each utilizing technology to make employees’ jobs …
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According to the National Kitchen and Bath Association, 41% of skilled professionals will age out or retire by 2030 and for every five boomers who retire, there’s only one person to fill those jobs. Here are steps retailers can take …
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