Operations

When you need an effective technology solution, sometimes the answer is to build it yourself. As Jeremy Peterson was opening the second location of Family Hardware in Florida, he hit a snag with the company’s existing POS company. He discovered that …

With an Excel file, a few well thought out formulas and a desire product selection at the basic level, Cody Miller created his own program for determining the profitability of each department—down to a 4-foot section in each—in his operation’s …

How do your numbers stack up against industry averages? The North American Hardware and Paint Association (NHPA) is now inviting hardware stores, home centers, lumberyards and paint and decorating outlet retailers to participate in the 2023 Cost of Doing Business …

Even when the lingering supply issues from the COVID-19 pandemic resolve, inventory management will continue to be a high priority for retailers. Jared Brown, director of business intelligence for The Aubuchon Company, shares five insights into making the process easier …

Once a giant among big-box retailers, Bed Bath & Beyond filed for bankruptcy this week and is starting the process of closing its 360 locations, as well as 120 BuyBuy Baby stores.  According to NPR, the company missed the mark …

Use Everything DiSC® to Open Lines of Communication  Open lines of communication is vital to running a successful business, but is often difficult to manage efficiently. Knowing how to communicate clearly and effectively in a way your employees understand is …

The home improvement industry is often seen as just a job or an income that pays the bills until a career is found elsewhere. According to Gallup’s 4 Things Gen Z and Millennials Expect From Their Workplace poll, Generation Z …

Get Your Tech On: Join us to talk technology at the 2023 NHPA Independents Conference held Aug. 2-3 in Dallas. Learn more and register at YourNHPA.org/conference. According to Coresight Research, more than two-thirds of U.S.-based retailers plan to increase their …