Operations

As the company sought to transform the online shopping experience for customers, Home Hardware faced the challenge of providing customer-centric fulfillment without creating direct competition among its nearly 1,100 stores across Canada. The company wanted to scale its e-commerce shopping …

While it certainly doesn’t hurt, having a full marketing team is not necessary to build a successful digital presence. Busy Beaver Home Improvement Centers employs over 450 people but its marketing team is made up of one full-time and two …

Walmart has added the first-ever Walmart Pet Services center to its store in Dallas, Georgia. Walmart Pet Services will offer low, transparent pricing for key pet services in a central location, including routine veterinary care like vaccines, wellness exams and …

According to a recent survey by Coresight Research, retail shrink is getting the attention of consumers, with 26% of respondents indicating they would shop elsewhere if their local store began locking items up. Additionally, 75% of consumers are moderately to extremely …

In recent years, independent operators have expanded their businesses by way of acquisition, due to a number of factors, leading to consolidation in the industry. To gain insight on consolidation trends, Hardware Retailing consulted an expert in home improvement business …

When it comes to your operation’s lawn and garden department, a small space doesn’t have to equal small sales. With over 36 years of lawn and garden product purchasing experience, Mike Doyle, lawn and garden buyer for City People’s Mercantile, …

AIMED AT ENHANCING COMPETITION and choice in the credit card network market, the Credit Card Competition Act (CCCA) was introduced in July 2023 into the U.S. House and Senate. The CCCA strives to reduce credit card interchange fees, also known …

Lawn and garden care shows no sign of slowing down as a popular hobby, and it is Lawn and garden care shows no sign of slowing down as a popular hobby, and it is also a crucial part of home …