Operations

Attracting willing and engaged employees is still a top priority —and for some, a concern—coming into the new year. In the 2023 edition of the Bentley-Gallup Business in Society Report, nearly 5,500 U.S. adults gave their perspectives on their priorities …

While few might call what the home improvement industry experienced during the pandemic a party, 2023 had all the feelings of a day-after hangover as businesses struggled to find their footing and were left dealing with the aftermath of three …

Opening a new store right before the COVID-19 pandemic struck was a challenge for True Value of Rock Hill and owners Jay Simpson and Alex Dorsey. To overcome the obstacles of supply chain woes, Simpson and Dorsey turned to locally …

For over 40 years, the Brownsboro Road location of Brownsboro Hardware & Paint in Louisville, Kentucky, has provided an extra level of service to customers with an in-house U.S. Postal Service contract post office. The store also touts a UPS …

The purchase of eco-friendly and sustainable products is a trend that shows no sign of slowing down. According to a study by NielsenIQ, 95% of consumers take steps to live more sustainably and almost half want retailers to provide ways …

According to research from Gallup, only about one-third of workers are engaged in their workplace. Throughout this year in Hardware Retailing, both in print and online, and through a variety of resources and programs from the North American Hardware and …

In 2015, Corinne Courtney left her corporate job in New York City to pursue her dream of building a hardware store from a woman’s perspective. When she was researching the independent home improvement industry, Courtney came across Scott Wright and …

Each year, Inc. magazine surveys CEOs of the fastest-growing private companies in the U.S., gaining an inside look at their growth strategies, how they handle current challenges and opportunities they want to embrace. See the responses from these CEOs to …