Operations

What is your proudest moment as part of the independent channel? My proudest moment was being named the recipient of the Marc Robichaud Community Leader Award as part of the Hardlines 2023 Outstanding Retailer Awards. I feel like one of …

It was a local meteorologist, Rebecca Barry, who helped Hagan Ace Hardware create its hurricane preparedness list with weather products customers need to prepare. Jacob Hagan, director of operations for Hagan Ace Hardware, says Barry’s thoughts and vision gave the …

Nearly anything is possible when it comes to plumbing parts at Bonnets and Stems in Tucson, Arizona. Like MacGyver getting out of tough situations with the creative use of tools, third-generation owner Bruce Nevins and his coworker, Tatjana McCombs, listen …

Commerce is commerce, whether it’s online or in-store. A recent national shopper study revealed that 81% of consumers research their planned purchases online before stepping into a store. For independent home improvement business owners, embracing this trend creates an opportunity …

The thought of organizing a workspace often brings a sense of dread, but fortunately innovative products are available that can make this task manageable. From efficient cable management systems to versatile portable caddies and smart wall organization solutions, stocking these …

In the summer of 2023, Mead Lumber launched a rebranding initiative aimed at updating the company’s look and creating consistency across its business units, both with employees and customers. The rebranding initiative features a new, modern logo and a refreshed …

Builders Warehouse had already built a reputation in Nebraska and Colorado for being the go-to place for homebuilding products, but recently took that reputation to the next level with a state-of-the-art design center at its Kearney, Nebraska, location, one of …