By Luke Vander Linden, VP of Membership & Marketing, Retail & Hospitality ISAC While cyberattackers are constantly shifting tactics, and with growing supply chains and AI advancements, retailers of all sizes should be on the lookout for new threats in …
Read More »Alaska Organized Retail Crime Alliance (AKORCA) https://akorca.org/ Alert Mid-South Tennessee-Alabama-Mississippi Organized Retail Crime Alliance https://www.facebook.com/people/ALERT-MidSouth/100079448721953/ Arizona Organized Retail Crime Association (AZORCA) https://www.arizonaorca.org/ Arkansas Organized Retail Crime Association (AORCA) https://aorca.org/ California Organized Retail Crimes Association (CAL-ORCA) https://cal-orca.org/ Click here to watch …
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If you want to generate more add-on sales for your business, you need to make sure you’re using effective promotional and merchandising techniques. But likely the best way to prompt customers to add more items to their shopping carts are …
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By Luke Vander Linden Vice President of Membership Retail & Hospitality ISAC (RH-ISAC) Today, 81% of IT and security professionals feel at least “somewhat” prepared to handle a cyber incident, per the 2024 CDW Cybersecurity Report. But with steep …
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In September, Ryder System Inc. released its 2024 study, The Influence of Omnichannel Excellence on Consumer Behavior, which benchmarked consumer behaviors, preferences and expectations when shopping online. The study found that consumers want a mix of online and brick-and-mortar shopping …
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Measuring how independent home improvement operations are performing throughout the year helps the entire channel understand how they compare to the industry at large and how to use that data to make incremental improvements to their operations. Since 2022, the …
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As an entrepreneur, author and owner of two Chick-fil-A restaurants in Tulsa, Oklahoma, Arthur Greeno lives and breathes customer service every day. With over three decades of experience in hospitality, Greeno has experienced the good, the bad and the ugly …
Read More »John Maiuri President of the LBM & Hardlines Group, Building & Construction Division ECI Software Solutions Hardware Retailing (HR): What are some of the AI tools you’re seeing lumber and building material retailers using right now? John Maiuri (JM): There …
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