Operations

In today’s digital age, the integration of artificial intelligence (AI) is revolutionizing industries across the board, and home improvement retail is no exception. With its ability to analyze vast amounts of data, streamline processes and personalize customer experiences, AI holds …

In anticipation of the launch of the new Navigating Cash Flow course this fall, the North American Hardware and Paint Association (NHPA) hosted a free webinar “Diagnosing Your Cash Flow Issues” that is now available on demand.  Check out this …

From sentient supercomputers taking over space missions in “2001: A Space Odyssey” to a robot helping solve a murder and save the day in “Big Hero 6,” artificial intelligence (AI) has been a main character in pop culture for over …

By Austin Diehl Director of Retail Operations Randy’s Do it Best Hardware It’s no secret there are thousands of hardware retailers selling similar products and services across the U.S. Many of those stores are involved in some form of digital …

In the August issue of Hardware Retailing, retailers and wholesalers shared the ways they are using artificial intelligence (AI) in their operations. The ways retailers are using AI run the gamut from marketing to inventory management to loss prevention and …

As you work to implement AI technologies in your operation, here is a list of service providers, vendors and companies offering AI solutions covering a variety of operational areas. This is not a complete list, but gives you a head …

The Orgill store signage program has seen significant evolution since its inception, transitioning from a custom-only approach to a more refined and streamlined operation. This program’s development has been driven by the need to cater to a diverse range of …

What is your proudest moment as part of the independent channel? My proudest moment has been creating opportunities for team member development and helping the company grow in total.   What is your favorite part of your job? I most …