Operations

Even before COVID-19 disrupted retail, customers were increasingly shifting to e-commerce solutions and exploring how contactless commerce could add convenience and value to their lives. Now a year and a half after the pandemic first altered retail operations across verticals, …

A recent study by the The NPD Group found that the amount of money consumers are spending on each shopping trip or occasion is increasing, but the amount of times they are shopping overall is decreasing. When the pandemic first …

As we look toward the end of 2021, major paint manufacturers are gearing up to market their 2022 color of the year selections. By exploring the trends each color exemplifies, you can help customers choose paint colors with confidence and …

The holidays are just around the corner, and many retailers are already anticipating what this year’s holiday shopping season will hold with COVID still playing a role in consumer spending. Three companies released holiday spending forecasts and fortunately, the news …

In its 2021 State of the In-Store Experience, Raydiant, an experience platform for physical retail spaces, found that shoppers are looking to get back into stores and spend their money in-person. The survey found that 47 percent of respondents said …

The past 18 months have challenged every retailer to adapt to new customer demands, shifting supply chain realities and new health mandates. One of the most important factors to emerge is contactless commerce. But how can you ensure your business …

Next year, Rollier’s Hardware will celebrate 100 years in business and a century of evolution to best serve its customers. From a small local plumbing business to two flourishing e-commerce sites, Rollier’s has experienced major growth in the last century.  …

“Tell Me More…” Episode 35: Steve Dennis Hosted by Renee Changnon, NHPA Retail Engagement Specialist On this episode, Renee talks to Steve Dennis, a strategic advisor, speaker and author on retail innovation. They talk about Steve’s career, his book “Remarkable …