According to Outgrow, a data analytics and digital marketing company, 56 percent of users would rather use chatbots than call customer support. As chatbots continue to grow in popularity, consider using these best practices on your own chatbot to save …
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After the pandemic hit in early 2020, businesses across all industries took a huge hit with many closing permanently. The exact numbers are difficult to calculate, but the Federal Reserve estimates that 200,000 more businesses closed in 2020 than in …
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In light of an influx of omicron infections, U.S. employers added 467,000 jobs in January, surprising experts who predicted only a slight increase in job additions. In the retail trade, employment rose by 61,000, with building and garden supply stores …
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The landscape of retail technology and e-commerce has changed dramatically and quickly in the last few years. The need for safe and contactless options during the pandemic hastened many of these changes, but advances were also made to offer customers …
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Help Wanted. Now Hiring. These signs have become part of the landscape at many businesses across the country as companies struggle to fill open positions. The obstacles go beyond finding quality employees; many businesses are having a difficult time just …
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The Home Improvement Research Institute (HIRI) took a look back at the home improvement industry in the past year and shared its top three takeaways going into 2022. According to preliminary estimates, the home improvement industry grew 13 percent for …
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Finding help can be difficult even in a good job market, so when jobs are tight, adding a hiring page to your website is an effective way to attract quality job applicants. To get you started, we’ve created a checklist …
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Independent hardware store owner Gina Schaefer attended a meeting on antitrust issues at the White House this week as a representative for brick-and-mortar businesses. The meetings addressed the challenges entrepreneurs, brick-and-mortar retailers and other businesses face competing against tech giants. …
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