Operations

When Dave Thompson purchased Main Street Ace Hardware from its former owner, Floyd Craft, he didn’t plan on making any changes to the Bowling Green, Ohio, store, which has been in its same location since 1987. But with every acquisition, …

BY NICK TALARICO Do it Best Executive Vice President of Sales & Marketing Data Informs. It’s revolutionary. It provides valuable insights that can help independent home improvement business owners personalize the customer experience, increase efficiency and operations and optimize product …

Who is HDA? In April 2022, Distribution America and PRO Group Inc. joined forces to become Hardlines Distribution Alliance (HDA). In the two years since its formation, HDA has harnessed the purchasing power of both groups and has tirelessly worked …

While Wendy Stine jokes that she was born into this business, it isn’t far from the truth. As part of the third generation to lead Stine Home + Yard, Wendy has the home improvement industry in her blood. She has …

If you think of sales as the engine that drives your business, then every employee is a moving part in that engine. But they’re not merely “cogs in a wheel,” because if anyone fails to do their part, the entire …

It’s annual report season, which means analysts and investors are poring over 10-Ks and other government filings to see who met expectations in 2023, who fell short and what’s to come in 2024. As an independent home improvement operator, you …

In the most recent Gallup survey about employee engagement, respondents report a decline in access to training, less connection to their organization’s mission and infrequent praise in the workplace. Since 2020, the amount of workers who say they know what’s …

The best way to create sales and hit your profit goals is to make sales everyone’s job. A culture of selling is one where everyone in the company is actively involved in creating sales and working towards the same goals. …