Operations

Employee development and training programs are crucial to keeping your employees engaged, growing and learning. They also help retain quality employees, improve customer service and add to your operation’s bottom line. Each of these five tenets should be a part of …

Along with looking for best practices from fellow home improvement retailers, it can be beneficial to look outside the industry to see what other businesses are doing for training and development and what principles apply to your operation. Here, we …

According to the Mental Health in America: A 2022 Workplace Report from the Society for Human Resource Management (SHRM), 94 percent of human resource professionals believe that employers offering mental health resources can improve the overall health of its employees. …

Each year, the North American Hardware and Paint Association’s (NHPA) Cost of Doing Business Study delivers data and insights that allow retailers to increase their profits and strategize for the future. NHPA is now inviting hardware store, home center, lumberyard …

Before he even knew his nephew Peter Parker was Spider-Man, Uncle Ben shared a wise bit of advice with Peter, telling him, “With great power comes great responsibility.” His words are great advice not only for someone starting out their …

Strong leadership is a vital component of a prosperous business because it provides an operation with direction and purpose while cultivating a positive, productive work culture. There are many ways to build and improve leadership in a company; successful strategies …

Eight home improvement retailers from across the nation recently graduated from the North American Hardware and Paint Association’s (NHPA) Retail Management Certification Program (RMCP) after each received a $5,000 scholarship to attend the program from Virginia Beach-based STIHL Inc. RMCP …

In a recent e-newsletter, National Association of Home Builders (NAHB) chief economist Robert Dietz shared his insights on the current and future economy and provided housing market updates. The rising mortgage interest rates and stricter policies from the Federal Reserve …