Operations

As it continually strives to make independent home improvement retailers better and more profitable, the North American Hardware and Paint Association (NHPA) is leaning into technology to bring efficient and time-saving training offerings to the channel.  The new RetailWise program …

While it may not be a core category for most home improvement operations, housewares can address customers’ daily needs and comforts and fill a hole in the local market. A cooking supplies section in particular is an excellent category for …

Literally anchoring store departments, endcaps should be a superstar seller in any store, but require more than just a set-it-and-forget-it mentality. In March, the North American Hardware and Paint Association (NHPA) released its third iteration of the Merchandising for Profit …

By Luke Vander Linden, VP of Membership & Marketing, Retail & Hospitality ISAC With high volumes of daily transactions and access to customers’ personal data, such as phone numbers, addresses and credit card numbers, retailers are highly targeted by cybercriminals. …

Independent Insights Sponsored by Quikrete Brick-and-mortar stores are still a critical component to retailers’ growth, but a recent study from Jumpmind, a point-of-sale software platform, found that the in-store experience frequently falls short of customer expectations. The study found that …

The average hardware store has thousands of SKUs, so it’s easy to see why anyone starting a job at a home improvement store could easily be overwhelmed. For many years, retailers have turned to the North American Hardware Association’s (NHPA) …

Earlier this week, The Home Depot announced it has entered into an agreement for its specialty trade distribution subsidiary, SRS Distribution Inc. (SRS), to acquire GMS Inc. (GMS), a leading North American speciality building products distributor, for $5.5 billion. The acquisition is …

In today’s competitive retail landscape, home improvement store owners need strategic financial solutions to thrive and expand. Join the North American Hardware and Paint Association (NHPA) and hardware store financing expert Brian Misenheimer from Live Oak Bank for this essential …