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Lindsey Thompson

Lindsey joined the NHPA staff in 2021 as an associate editor and has served as senior editor and now managing editor. A native of Ohio, Lindsey earned a B.S. in journalism and minors in business and sociology from Ohio University. She loves spending time with her husband, two kids, two cats and one dog, as well as doing DIY projects around the house, coaching basketball, going to concerts, boating and cheering on the Cleveland Guardians.

Adam’s True Value Opens With an Eye on Innovation

Adam's True Value

While bittersweet, the grand opening of Adam’s True Value Hardware marked the achievement of a dream by the Taffera brothers, Chris, Justin and Adam. Growing up in Scranton, Pennsylvania, in May 2026, the brothers opened up the kind of store …

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The Metrics That Matter

Looking at how fellow independent home improvement operations perform throughout the year gives retailers in the channel a benchmark for improving their own operations. Since 2022, the North American Hardware and Paint Association (NHPA) has partnered with The Farnsworth Group …

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Insights Into Why E-Commerce Matters Now

e-commerce

Moving swiftly from nice-to-have to a must-have for independent retailers, an e-commerce site provides an additional channel to engage with customers and a path to other revenue streams. In the U.S. Census Bureau Quarterly Retail E Commerce Sales Report from …

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