In its ongoing efforts to deliver a high level of service to customers and employees, Theisen’s Home•Farm•Auto has added Simbe Robotics’ shelf-scanning robots to three store locations in Dubuque and Dyersville, Iowa, and Jefferson, Wisconsin. Tally utilizes AI and computer …
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Bill Hagan Marks 50 Years of Service to the Independent Channel
Marking 50 years in the independent home improvement channel, Bill Hagan received the Golden Hammer award from Estwing. As the president and owner of Hagan Ace Hardware, Bill is the third generation of the Hagan family to man the helm …
Read More »Do it Best Announces Formation of Member Care Team
As it sharpens its focus on enhancing the member experience, Do it Best announced the formation of a new member care team. This newly established team is designed to streamline member support across the company and serve as a strategic partner …
Read More »Glean Practical Takeaways From 2025 IHI Conference Breakout Sessions
Taking place July 30-31, 2025, at the JW Marriott Orlando, Grande Lakes, the 2025 Independent Home Improvement Conference (IHI Conference) offers a dynamic lineup of expert-led sessions, panel discussions and opportunities to make connections with peers, manufacturers and service providers. …
Read More »Orgill’s Brand Building Team Fuels Dealer Growth
To help provide the scale and assistance retailers need in developing and communicating their unique brands, Orgill offers its customers access to a range of brand-building tools, from easy-to-use, menu-driven toolboxes to a complete team of brand-building professionals ready to …
Read More »A Knack for Mechanics: James Kleinman Transfers Skills From the Navy to the Paint Store
With a desire to see the world and a mechanically inclined brain, James Kleinman joined the U.S. Navy in 1978. James served for six years working on submarines and the surface fleet as a nuclear-trained electrician’s mate second class. “The …
Read More »Enlightening the Industry: IHI Conference Educational Sessions Cover Topics That Are Top of Mind for Independents
The Independent Home Improvement Conference (IHI Conference) is the premier event designed exclusively for independent hardware and home improvement retailers. This event brings together industry leaders, retailers and channel partners for two days of education, networking and business growth opportunities. …
Read More »Fabricating Cohesion: Why You Need SOPs for Consistency
Growing a retail operation, either incrementally for a single store or by opening new stores, often requires the entire team pulling in the same direction. But when everyone isn’t aware of the direction because processes and procedures are left to …
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