Under $2 Million in Sales Hartford Building Center, Hartford, South Dakota Operations Manager Travis Hellvig was a junior in high school when his parents purchased Hartford Building Center in 2008. As a result, he had the opportunity to observe and …
Read More »Jesse Carleton
Selling Outdoor Power Equipment in a Small Store
Retailers who sell the full range of outdoor power equipment typically have space for a showroom, a repair shop and warehouse for storing large equipment. Not every retailer has that luxury, however. So is it possible to still be successful …
Read More »Employee Study Reports Overall Job Satisfaction High
Employees are more satisfied with their jobs now than they have been in the past 10 years, according to a study by the Society for Human Resource Management (SHRM). The 2016 study, Employee Job Satisfaction and Engagement, reports that 88-percent …
Read More »Five Trends Shaping Outdoor Power Equipment Sales
One way to compete in outdoor power equipment sales is to stay on top of the emerging trends in the category. In the May 2016 issue of Hardware Retailing, we spoke with a few high-power retailers who are successful selling this category to …
Read More »Secrets of Selling Outdoor Power Equipment
To view a PDF of this story, click here. To learn how to sell outdoor power equipment in a small store, click here. Operating in High Gear To start the peak spring season, Roy Mason stocks 40 different models of …
Read More »Study Shows Consumers Prefer a Simple Brand Experience
Less is more when it comes to building your brand presence. That’s the conclusion of a study from Siegel and Gale, the Global Brand Simplicity Index. The study asked consumers to rank brands based on their simplicity, and what it …
Read More »Handling Collections Without Losing Customers
It’s a tricky balance. You want to extend a line of credit to your contractor and commercial customers, but you also need to get paid. When they’re slow to pay, how do you get your money without making your customer …
Read More »Use a Lenient Return Policy to Boost Sales
Ironically, one way to increase sales in your store is to have a lenient return policy. Big-box stores have figured it out. They’ve made it easy to return almost any item, sometimes even without a receipt. Retailers with lenient return …
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