If you want to generate more add-on sales for your business, you need to make sure you’re using effective promotional and merchandising techniques. But likely the best way to prompt customers to add more items to their shopping carts are …

This is one of a series of case studies into why training is important and the tangible results it can have on your business. Click here to read other case studies. Of all the excuses for not training, “We’re just …

During 38 years with the North American Hardware and Paint Association (NHPA) that included 13 years as managing director, John Hammond saw dramatic changes in the home improvement industry. He offers this snapshot of some industry milestones during his career …

When you send employees to NHPA for training, you can rest assured they are getting reliable and current information. To ensure what students are learning reflects what’s happening in the industry, NHPA recently finished updating its popular Basic Training in …

Much like a report from your doctor, financial statements provide valuable insight into the health of your business. They can explain some of the aches and pains you might be feeling and uncover hidden issues you should address before they …

Do it Best reported $4.57 billion in sales for the fiscal year ending June 29, 2024, a 30% increase compared to 2019. The Fort Wayne, Indiana-based co-op also announced the second-highest member rebate in its history. “Our team faced a …

Have you ever overheard an employee saying something like: “Wow, we sold a lot today, the owner must be getting rich!” Or, “I didn’t mean to break those flower pots, but that’s alright as I’m sure no one will notice …

If you think of sales as the engine that drives your business, then every employee is a moving part in that engine. But they’re not merely “cogs in a wheel,” because if anyone fails to do their part, the entire …