Walmart and Target are improving their online order in-store pickup processes to compete against Amazon during the busy holiday season, according to The Wall Street Journal. During a time when Amazon.com is thriving in online sales and home delivery, in-store pickup …
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Do you know an established young retailer age 35 or younger? Does this person excel not only in their career, but also in their community involvement, industry education and extracurricular interests? The North American Retail Hardware Association (NRHA) is accepting nominations …
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“Oh, that bag of chips looks good. I think I’m in the mood for something salty. I’m also kind of thirsty, or I might be later. Maybe I should grab a water bottle.” This is what many of your customers …
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As the end of the year approaches, one item on your to-do list should be reviewing your company’s health insurance plan in preparation for the Jan. 1 renewal deadline. Health insurance-related laws and regulations are constantly changing. Moving into 2017, …
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Two days. That’s how much time you have to get orders onto customers’ doorsteps if you want them to think your delivery is quick. The number of customers who say three- to four-day shipping is fast dropped from 63 percent to 42 …
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Are you eager to share your thoughts with channel partners? Are you curious about how fellow independent retailers are faring? Do you want to know what’s ahead for the independent market? If you answered yes to any of these questions, …
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Employee problems, new regulations, market conditions, new competition—you have a lot to worry about besides normal, day-to-day operations at your business. To help retailers like you streamline human resources processes, the North American Retail Hardware Association (NRHA) and human resources company Tilson have …
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When customers walk into your store, they’re often coming with problems and they’re looking for solutions. Depending on the problems they’re trying to fix, the shoppers may feel stressed, overwhelmed and discouraged. The level of service your staff provides can improve …
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