Tag Archives: operations

In 2025, the North American Hardware and Paint Association (NHPA) marked 125 years serving the independent home improvement channel and fulfilling its mission of helping independent home improvement, paint and decorating retailers, regardless of affiliations, become better and more profitable …

As it continually strives to make independent home improvement retailers better and more profitable, the North American Hardware and Paint Association (NHPA) is leaning into technology to bring efficient and time-saving training offerings to the channel.  The new RetailWise program …

In life, comparison is the thief of joy, but when it comes to business, comparison is a key component to evaluate progress and gauge success. In the independent home improvement industry, running a gap analysis is one of those tasks …

Facing a life-changing list of obstacles and challenges while serving in the U.S. Marine Corps, Scott Morath uses the toolkit of skills he gained during his time in military service in his leadership role today in the independent channel. Morath’s …

Navigating endless channels. Choosing the right audience. Tracking the analytics. Digital marketing can be a grind, and when marketing is just one of many hats a retailer wears, it can get pushed to the backburner or dropped altogether. Rather than …

Striking the perfect balance between honoring the past and moving into the future, the Brinkmann family has turned Brinkmann’s from a single 1,200-square-foot store in Sayville, New York, to a six-location operation making an impact in numerous communities across Long …

Like many facets of retailing, pricing strategy is part art and part science. How a retailer sets prices will have a direct impact on the viability of the business. Here are five pricing best practices that can help new managers …

Constant price changes from tariffs. Labor costs that continue to rise. A soft housing market and low consumer confidence. Looking at all the recent economic headlines, it can feel like there is little retailers can do to control eroding margins …