Franklin Cloninger General Manager Triangle True Value Hardware and Rental Greenwood, South Carolina Building relationships with the community lets people know we have local roots and gives us feedback about how we can meet their needs. Franklin Cloninger started managing …
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Morgan Godfrey Part Owner and Retail Manager Select Source Kimberly, Idaho We help fellow businesses because I think I live in the best community on earth, and I want to do anything I can to make it better. As part …
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Imagine stepping down into your basement and finding an inch of water. Your new house doesn’t have grounded outlets. And that ancient tree in your backyard is one storm away from knocking out a wall. These are all issues that …
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Neighborhood Network Dale and Shelly Drew, owners of Merrilees Hardware, say the best aspect of running three successful home improvement locations is being able to help customers. The company’s motto is “We’re the problem-solvers,” a principle that’s shown in action …
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How do you identify a worker in your operation who is ready to be a leader? You may have team members already on staff who can fill shift supervisor and assistant manager roles, so take some time to build up …
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The North American Retail Hardware Association All-Industry Conference wrapped up today, along with the final day of the National Hardware Show® in Las Vegas. Thanks to everyone who stopped by the NRHA Village to say hello and share with your …
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The North American Retail Hardware Association (NRHA) is always developing new tools and resources to train independent home improvement retailers. Best of all, many of the programs the association develops are completely free for retailers to use and implement in …
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Click here to download a PDF of this story. By Chad Husted, chusted@nrha.org The benefits of recycling are not new to consumers, but your customers may come to you with questions about the recyclability of the products you sell and how certain …
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