Finding ways to remain a competitive employer is crucial. Across industries, finding qualified employees is often listed as a top challenge for business owners. As a retailer, you may find yourself concerned with how you can keep up with your …
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Management Program Questions, Answered
Thinking about investing in your management and future leaders? The North American Retail Hardware Association’s (NRHA) Retail Management Certification Program (RMCP) is designed to enhance the retail operations knowledge of top-performing employees. It provides leaders with the skills they need …
Read More »5-Star Employees: The Traits That Make Top-Notch Talent Shine
Click the picture to download a PDF of this story. 5-Star Employees How do you create a thriving business? What are the traits of great employees who stand out within a team? Hardware Retailing spoke with successful retailers to discover …
Read More »How to Create an Employee Training Program
Click here to download a full pdf. If you’re new to employee training, setting up guidelines and processes is your first step. While it may be tempting to take a less formal approach to training, remember that the more time …
Read More »Big Boxes Aim to Close Skilled Labor Gap
Both Lowe’s and The Home Depot are investing in programs to bridge the skilled labor gap found in the U.S. workforce. Lowe’s recently launched its “Track to the Trades” program, which aims to develop specialized skills among its existing employee …
Read More »A Day in the Life During NRHA’s RMCP
Advanced, industry-specific leadership training sounds useful, but what all does it actually entail? Retail professionals who attend the North American Retail Hardware Association’s (NRHA) Retail Management Certification Program dedicate six months to enhancing their careers. Students of the college-level program …
Read More »An Inside Look: NRHA’s Retail Management Certification Program
The North American Retail Hardware Association’s (NRHA) Retail Management Certification Program has helped more than 100 leading independent home improvement businesses invest in their futures. The program is designed to prepare next-generation family members and key employees to take their …
Read More »How Leadership Training Impacted Jim Rivas
Investing in leadership training can take your top-performers to the next level. With 15 years of professional experience in the home improvement industry, Jim Rivas was hired as a store manager by Friedman’s Home Improvement, a four-store independent retail company …
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