A new “Truth About Shopping” study explores global consumer attitudes and behavior related to all areas of shopping today, including online, mobile and in-store purchasing, views about data and privacy, and preferences about the shopping environment and experience. Conducted by …
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Group Recommends Federal Incentives For State Building Code Improvements
Federal disaster policy should shift focus toward mitigation in order to reduce future disaster costs, the National Association of Mutual Insurance Companies says. The industry group recommends that the federal government create incentives for states to adopt and enforce strong …
Read More »Report: Retail Staff Key Factor in Customer Satisfaction with Paint Retailers
Staff drives high satisfaction with paint retailers and is the single most important factor differentiating the purchase experience among customers, according to the recent J.D. Power 2014 Paint Satisfaction StudySM—Retailer Segment. The study measures customer satisfaction with major paint retailers, …
Read More »Study: Online is Winning Price Wars Over Bricks-and-Mortar, But Not in Home Improvement Industry
Online storefronts are gaining a pricing advantage over bricks-and-mortar retailers, but that’s not always the case with the home improvement industry, according to a study conducted by Chicago-based marketing firm Anthem Marketing Solutions. The analysis found that 70 percent of …
Read More »Report: Wealthy Prefer Home Depot for Home Improvement Shopping
In its latest report, the American Affluence Research Center finds the country’s richest are looking forward to major home improvements, with the accompanying large furniture and durable good purchases that go with them in the months ahead, according to a …
Read More »Retail’s Market Share of Labor Workforce on the Decline
Retail sales just notched their best month since 2012, according to the National Retail Federation, and the industry has added almost one million jobs since 2010. But those positive stats obscure a more complex and potentially troubling story in retail—particularly …
Read More »Trend Spotting: Millennial Buying Habits, Social Media Hot Topics at NRHA All-Industry Conference
They’re tech-savvy multitaskers known to be motivated by instant gratification and recognition. By now, you’ve likely heard about the characteristics of the millennial generation, but how much do you really know about their home buying preferences or how they could …
Read More »Taking Care of Business: Statistics Show…Retailers Rely on Research
Here are a few quick numbers most everyone is familiar with… Four out of five doctors recommend chewing Trident gum. You only use 10 percent of your brain. Seventy percent of the Earth’s surface is covered with water. My wife …
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