Wherever we’ve gone over the last few years, asking what your greatest challenges and concerns as independent retailers are, uncertainty about and the cost of health insurance and health care for yourselves and your employees always tops your lists. In …
Read More »
When you get a request for help, don’t hang up the phone just because you don’t think the organization is big enough to be relevant to you. While you can’t help everyone, it’s important to be slow to say no …
Read More »
The National Retail Federation’s (NRF) ninth annual Organized Retail Crime (ORC) Survey found 93.5 percent of retailers say they have been victims of organized retail crime in the past year, down slightly from 96.0 percent in 2012. For the past three years, …
Read More »
When putting together a training plan for your employees, identify your key summer categories, then identify any new products. Your employees need to have all the information they need to sell them. They also likely need a refresher course on …
Read More »
London-based research firm RBR predicts the total shipments of self-checkout terminals will continue to increase while retailers continue to pursue new self-service models. According to RBR’s Global EPOS and Self-Checkout 2013 study, the number of self-checkout terminal shipments is expected …
Read More »
Depending on your location in the country, drought and extreme heat are possible weather emergencies. When it gets too hot, people lose motivation for doing summer projects, and when there’s a drought, they might think twice before planting a flowerbed. …
Read More »
This 15-chapter course addresses the employee training needs of retailers primarily engaged in selling LBM products. This program is delivered in the same way as the Advanced Course in Hardware Retailing. *You must be an NRHA member to take these …
Read More »
This 16-chapter product knowledge training course with accompanying chapter tests is offered in its entirety online. The student studies online or prints each chapter for review, then takes each chapter test online. The test is immediately graded and results returned …
Read More »
Hardware Retailing The Industry's Source for Insights and Information
