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Tag Archives: operations

Analytics Highlight Paths to Growth

From marketing to inventory management, you can track analytics for nearly every aspect of your operation. That data, while overwhelming at times, is crucial for assessing successes and determining business strategy. For Hartville Hardware & Lumber, tracking analytics has been …

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How Flexible Scheduling Can Improve Morale

Wilco employees

With a willingness to embrace change and evolve, Wilco Stores has found great success and built a strong company culture. TJ Colson, president of Wilco Stores, says the core values of integrity, excellence, respect, accountability, teamwork and community set the …

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The Million Dollar Popcorn Machine

million dollar popcorn machine

Hassett Hardware has seen expansive growth and success in the six decades since it opened, going from one location in 1957 to now six locations across the San Francisco Bay Area. President and owner Eric Hassett contributes much of that …

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Lancaster Announces New Online Ordering Platform

Lancaster ordering platform

In an effort to better serve its customers, Lancaster released a new online store and ordering platform. Senior marketing coordinator lead Nick Weiner​​ says the company worked closely with software developer Chris Bevan to create the new site, which will …

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How to Give Back to the Communities You Serve

Giving Back

Known for providing an extra layer of customer service, independent home improvement retailers have always been in the business of helping customers. For generations, independent home improvement retailers have taken this idea a step further and found ways to give …

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4 Strategies to Relieve Pricing Woes

If you’re not making price changes today, you may not be in business tomorrow. That’s the stark reality of a market plagued by higher-than-normal inflation and supply chain issues. When cost outruns the shelf price, retailers who fail to keep …

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