Tag Archives: operations

When tourists in Siren, Wis., need to get their cabins ready for the winter or opened up in the spring, they know Jenneman’s Hardware Hank will lend a hand. “We’re in a tourist area with a lot of lakes,” manager …

Mario Giannetti wants customers looking for new bathroom fixtures to have a one-of-a-kind shopping experience. With Preston Bathroom Design Centre, they can do just that. The 10,000-square-foot, two-story center, located at Preston Hardware in Ottawa, Ontario, features two floors of …

Over the years your business has grown and become more complex. Your income and expenses are larger now than they were 20 years ago. Today it takes computer hardware, software, passwords and authorizations in order to transfer cash between accounts, …

While holiday sales are the driving focus for retailers as the year comes to a close, the end of the year is also a great time to examine your business and make sure it’s on the right track. Ask yourself …

It is no secret that identity theft continues to plague our personal and professional lives. It leads the list of consumer privacy concerns and has ranked as the No. 1 consumer complaint to the Federal Trade Commission for the past …

Looking for a way to make your store stand out to customers? Think big! Whether it’s a hobby-turned-community project or an outside-the-box way to draw in customers, a couple of retailers found large statues in their stores created talking points …

When it comes to being successful selling builders’ hardware, it is important your employees understand and embrace the category’s somewhat split personality. On one hand, builders’ hardware is one of the most dynamic, fashion-forward categories found in home improvement stores, …