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Tag Archives: operations

State of Retailing Online Report Reveals New Data

Change is inevitable and while for retailers, change can be exciting, nailing the basics like search engine optimization and e-mail marketing can be overwhelming. But Shop.org’s recent The State of Retailing Online 2014 Report shows why its more important that …

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Using Technology to Help Your Shoppers

The retail industry is brimming with technological advancements. From beacons and in-store analytics to augmented reality, wearable tech, and 3-D printing, there certainly isn’t a shortage of gizmos that merchants can use in their stores.  Be that as it may, …

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Good Leadership Leads to Good Service (Q&A)

Ken Blanchard is one of the living legends of the business world. His book “The One-Minute Manager” has sold more than 13 million copies — and that’s just one of the more than 60 books written or co-written by him. …

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The New-Age Time Clock

According to a recent article from the National Retail Federation, a new app allows retailers and other employers to “see” employees as they clock in and out, verifying identities and delivering individual messages. The app, Timesly, is the world’s first …

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Changes in Workplace Collaboration

When it comes to the way people work, the dynamics of the workplace and interacting on person-to-person and digital levels is changing, according to industry experts who explored the changing nature of the workplace during a “Future of Work” event …

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Shoppers Turn Away from Brick-and-Mortar

According to a recent Wall Street Journal article, U.S. retailers are facing a steep and persistent drop in store traffic, which is weighing on sales and prompting chains to slow store openings as shoppers make more of their purchases online. …

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A Need for Faster Order Management Systems

According to Multichannel Merchant, customers no longer differentiate between online and in-store experiences. To attract and retain today’s empowered shoppers, retailers must blend the physical and digital worlds into a seamless omnichannel commerce experience that offers buy anywhere, fulfill from …

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Combat Showrooming By Arming Staff with Mobile Tools

Consumers have access to information wherever and whenever they want thanks to the Internet. Today, customer are arguably more prepared and equipped when they visit stores to shop. But they are increasingly using smartphones and mobile devices to search the …

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