Tag Archives: operations

Thanks to retail websites and online search engines, consumers no longer think of retail sales associates as particularly trustworthy or helpful, according to an article from the Harvard Business Review. Integer Group, a global marketing agency, found that “family, friends and …

When you have a knowledgeable employee, you have a better chance of selling the products your home improvement store offers. A trend in contractor training is the use of quick mobile videos to teach courses on business practices and safety, according to …

Fleet Owner magazine has recognized Ace Hardware’s distribution team as its 2014 Private Fleet of the Year. As part of the honor, the December 2014 issue of Fleet Owner features a cover story that recognizes Ace’s innovative fleet management. “We’re proud that …

For the first time since 2008, small business owners are the most optimistic and upbeat they’ve been since the start of the great recession, according to the latest Wells Fargo/Gallup Small Business Index. According to a press release covering the …

Independent retailers can expect to see more customers looking to shop local this holiday season, according to an article by Forbes. The article explains that, based on a recent survey by Deloitte, “more than two-thirds (68%) of consumers plan to shop …

As more consumers are shopping and making purchases online, Amazon, one of the largest e-commerce retailers, has added a new variety of workers to the mix: robots. The retailer is boosting efficiency in warehouses with the help of more than 15,000 wheeled …

There are many ways to reward employees without handing out bonuses or promotions. Sometimes a heart-felt “thank you” can go a long way. The following Inc. article provides a list of 20 techniques to reward employees without “spending a dime.” While …

Online shopping and purchasing have become mainstream within the United Sates. “Between 2008 and 2013, e-commerce sales grew ten times faster than in-store retail,” according to a McKinsey & Company article. Not only are consumers using their smartphones and tablets to …