Tag Archives: operations

One size does not fit all when it comes to marketing to different generations of consumers today. Attendees of the North American Retail Hardware Association (NRHA) All-Industry Conference, held May 5-7 in conjunction with the National Hardware Show®, will have …

Orgill, Inc. has announced plans to increase the size of its Sikeston, Missouri, distribution center by more than 250,000 square feet. The expansion will bring the total size of the state-of-the-art distribution facility to more than 1 million square feet. …

For over 100 years, the North American Retail Hardware Association (NRHA) has been dedicated to providing the latest and most beneficial programs and services to its members. Today, your association is continuing to work hard to develop and offer tools …

Ace Hardware recently announced the launch of a new company division designed to share the brand’s customer service strategies with businesses and organizations around the world. The co-op’s goal for the Ace Center for Excellence is to provide professional speakers and workshop …

This week, Ace Hardware announced the national launch of its free in-store pickup program at participating Ace stores. The program will allow customers to check their neighborhood Ace store’s available inventory on www.acehardware.com before visiting a store or place their orders online and then …

Half of consumers go shopping before they’ve decided what to buy, and this indecisiveness can benefit retailers. Eight-five percent of 1,000 consumers buy more than they intend to when they go to a store without knowing exactly what they want, …

To view a PDF of this story, click here, and visit hardwareretailing.com/e-commerce to download an interactive PDF highlighting the different elements of an effective retail website. Making the Most of Your Internet Presence By Liz Lichtenberger, llichtenberger@nrha.org and Kate Klein, kklein@nrha.org In 1994, the first physical product was …

Channellock Inc., a plier and hand tool manufacturer, has named Michael Smith as its vice president of manufacturing and engineering, effective March 30, 2015. Smith was previously the division manager of Associated Spring, a business of Barnes Group Inc., in Corry, Pennsylvania. He has …