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Tag Archives: operations

The Pterodactyl Group: Meet Them and Learn

Prior to 2011, the three Ace retailers would call each other to ask for retailing advice, share stories and brainstorm ways to boost business. That was before they called themselves the Pterodactyl Management Group. The friends realized they could visit each other’s stores and offer more thorough …

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Customer Service: The Moneymaker

Providing excellent in-store service is crucial to your business because competitors can often offer comparable pricing and possibly wider product selections. Good customer service is so important that 85 percent of consumers say they will go elsewhere if they visit …

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Lowe’s Updates Web Tool for Pros

This week, Lowe’s unveiled an upgrade for a web tool for pro customers– LowesForPros.com. The website features new enhancements to help its pro customers make and track purchases online. Users can choose to buy online and pick up product in store or have orders delivered …

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CNRG Buys 28-Unit Marvin’s Building Centers

In a move that will increase its retail store count by more than 30 percent, Central Network Retail Group, LLC (CNRG) has acquired Marvin’s, an Alabama-based home center chain. Marvin’s operates 28 home center locations throughout Alabama, Mississippi, Georgia, and …

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How Do You Want To Spend Your Retirement Years?

To view a PDF of this story, click here, and visit hardwareretailing.com/retirement-persona-checklist to download an PDF checklist of the different steps to prepare for your retirement persona. Full Time, Part Time or Free Time? By Liz Lichtenberger, llichtenberger@nrha.org and Kate Klein, kklein@nrha.org If you’ve gotten your finances in order, …

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Lawn and Garden Knowledge

 To download a PDF of this story, click here. To download the Lawn & Garden Selling Guide, visit hardwareretailing.com/food-gardening. For more data on the growth in food gardening click here. Getting Back to the Roots With more consumers growing their own edible gardens consisting of fruits, …

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