Tag Archives: operations

So you’ve decided to build, or update, your company’s website. That’s a smart move—in a world where technology is ever-increasing, it’s important for retailers to use that technology to reach their audience. Whether you’re making your website simple and to …

TreeHouse, a home improvement store focused exclusively on eco-friendly products and projects, has an expanding business that other retailers in the industry are noticing. Since first opening in 2011 in Austin, Texas, the unique startup has grown and gained national attention from …

The annual Cost of Doing Business Study from the North American Retail Hardware Association (NRHA) is the industry’s only inclusive benchmarking study and has been conducted annually for almost 100 years. The study provides detailed financial information from hardware stores, home centers and …

In the April issue of Hardware Retailing, we spoke with five retailers who have taken on inventory projects to address a critical point where their inventory cycle hit a snag and caused problems in the rest of the process. In addition to …

Spring is here, and that means warmer weather has arrived and you are preparing events and promotions around two important holidays: Mother’s Day and Father’s Day. As you head into your busy season, take this opportunity to share your store’s …

To view a PDF of this story, click here. To download a helpful inventory accuracy tool or to use an inventory calculator, which helps you determine the amount of lost sales due to out of stock inventory, click here. By: Liz Lichtenberger llichtenberger@nrha.org and …

Ironically, one way to increase sales in your store is to have a lenient return policy. Big-box stores have figured it out. They’ve made it easy to return almost any item, sometimes even without a receipt. Retailers with lenient return …