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Tag Archives: operations

Retailers’ Website Usage Questionnaire

While it is vital that retailers have a web presence so consumers can learn about the company, its location or hours, some retailers still do not have an online presence. Those retailers that do have a website, still want to …

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NRHA Provides New Training Resources

Training

Any store owner knows the benefits of a good training program are numerous: increased sales, better customer service, less employee turnover—the list goes on. To help you start or improve your employee training program, NRHA is dedicated to providing new training resources …

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How to Start Selling to Government Agencies

To view a PDF of the story, click here. Breaking In In the early 1980s, residents of Avenal, California, made what may have seemed like an unusual petition to their state government. The state was making plans to build one …

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Five Ways to Improve Your Paint Department

Paint Department

To view a PDF of this story, click here and to read a Q&A from an architectural color consultant about her insights and advice on color.  By: Jesse Carleton jcarleton@nrha.org  If you sell paint, you’ve got a lot of company. Specialty stores, other independent home improvement …

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Houston Stores Feature Unique Goods, Experience

Houston

In the city of Houston, Texas, the sun seems to shine year round and consumers are often on the hunt to find ways to enhance their living space, indoors and out. From an emphasis on top-of-the-line grills and accessories, to a love for …

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Show Your Employees Appreciation With Food and Fun

Employee Appreciation Day Every year at Dawson’s True Value Hardware, with two locations in Topsfield and North Beverly, Massachusetts, the management team hosts an appreciation event for its employees. Since many families and the store are extremely busy during the …

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Is Your Employee Handbook Up to Date?

If it’s been a while since you updated your employee handbook, chances are you’re missing some changes in legislation that could leave your company open to legal trouble. In addition to changes to federal laws, states often adopt their own …

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