It’s likely that most of you have a few landlord customers who own rental properties around the neighborhood. These customers are great to reach—not only are they buying homes they intend to rent, but those rentals require ongoing maintenance, so if you …
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Member Insurance Agency, Inc., the largest provider of insurance to co-op and independent hardware stores in the U.S., has a new advisory committee composed of retailers that will help guide the agency in delivering customized insurance products for the hardware and building …
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Payroll, advertising, utilities, rent and more all add up to your total operating expenses–and if one of those expense lines gets too high, it cuts into your store’s profit. Ask yourself the following questions to determine if your expenses are …
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Employees are more satisfied with their jobs now than they have been in the past 10 years, according to a study by the Society for Human Resource Management (SHRM). The 2016 study, Employee Job Satisfaction and Engagement, reports that 88-percent …
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Recent shootings and other workplace violence on the news are enough to make any store owner uneasy, but some practical steps in parking lots can improve security for your employees and customers. Incidents of workplace violence have not been tracked thoroughly, but some data from 2003 to 2008 …
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The numbers can be overwhelming at times, but it’s important to keep an eye on them to help measure the financial health of your business. Below are five metrics you should know and use to better understand your operation. Average …
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To view a PDF of this story, click here. To learn how to sell outdoor power equipment in a small store, click here. Operating in High Gear To start the peak spring season, Roy Mason stocks 40 different models of …
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Getting more young people interested in a career in hardware retailing is critical to the future of the industry. And for Luke Wiesen, general manager at Millard Lumber’s Spring Hill, Kansas, location, it’s equally important to get students interested in …
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Hardware Retailing The Industry's Source for Insights and Information
