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Tag Archives: operations

How I Did It: Sharing Profits With Employees

The associates who interact with your customers on the salesfloor, offer their advice on products and projects and keep a store running are the lifeblood of the home improvement industry. To reward employees who contribute to sales growth, Island Hardware …

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Look Back at the 2019 NRHA All-Industry Conference

2019 nrha all-industry conference

The home improvement industry shone bright in Las Vegas last week during the 2019 North American Retail Hardware Association (NRHA) All-Industry Conference, co-located with the National Hardware Show®. From informative new data to gripping presentations from retail leaders and insight …

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Sink Into Inventory and Services to Attract Plumbing Pros

Independent retailers put great emphasis on providing fantastic customer service. When done correctly, this focus on making every customer feel welcome can yield great dividends across the spectrum of DIYers and pro plumbing customers. There’s a reason we all crave …

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Merchandising Ideas from Washington Retailers

If you’re looking for some new ideas, hit the road. Visiting other retailers is a valuable way to get inspiration and a perspective of what others in the industry are doing. Everyone has something to contribute. Earlier this spring, Hardware …

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How 3 Retailers Find and Sell Unique Categories

Gourmet foods, local gifts, unique home goods, custom cabinets, firearms, live bait, microbrew beer, even frozen pizzas— there’s no shortage of variety alongside the core hardware categories at Solon Springs Mercantile. Owners Meg and Ken Thoreson have built up a …

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Retailers Share Niche Categories

Niche categories can add excitement to your business, and most retailers are always on the lookout for a new category to try. In the 2019 May issue of Hardware Retailing, three retailers offered their insights into how they’ve created successful …

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