The associates who interact with your customers on the salesfloor, offer their advice on products and projects and keep a store running are the lifeblood of the home improvement industry. To reward employees who contribute to sales growth, Island Hardware …
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Look Back at the 2019 NRHA All-Industry Conference
The home improvement industry shone bright in Las Vegas last week during the 2019 North American Retail Hardware Association (NRHA) All-Industry Conference, co-located with the National Hardware Show®. From informative new data to gripping presentations from retail leaders and insight …
Read More »Lowe’s CEO Reflects on His First Year in Charge
In an interview with North Carolina Biz News Wire, Lowe’s CEO Marvin Ellison is looking back on his first year at the helm of the U.S. big-box home improvement chain. “When I came to Lowe’s, I quickly saw that the …
Read More »Sink Into Inventory and Services to Attract Plumbing Pros
Independent retailers put great emphasis on providing fantastic customer service. When done correctly, this focus on making every customer feel welcome can yield great dividends across the spectrum of DIYers and pro plumbing customers. There’s a reason we all crave …
Read More »Merchandising Ideas from Washington Retailers
If you’re looking for some new ideas, hit the road. Visiting other retailers is a valuable way to get inspiration and a perspective of what others in the industry are doing. Everyone has something to contribute. Earlier this spring, Hardware …
Read More »How 3 Retailers Find and Sell Unique Categories
Gourmet foods, local gifts, unique home goods, custom cabinets, firearms, live bait, microbrew beer, even frozen pizzas— there’s no shortage of variety alongside the core hardware categories at Solon Springs Mercantile. Owners Meg and Ken Thoreson have built up a …
Read More »Retailers Share Niche Categories
Niche categories can add excitement to your business, and most retailers are always on the lookout for a new category to try. In the 2019 May issue of Hardware Retailing, three retailers offered their insights into how they’ve created successful …
Read More »3 Ways Retailers Can Help Customers Make the Most of Spring
Homeowners across North America are getting ready to reclaim their lawns and outdoor spaces from winter’s wrath, and independent home improvement centers will play a key role in helping them this spring. From providing nutrition for grass and plants to …
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