Tag Archives: operations

Retailers have seen the lightning-fast rise of social media over the past decade. What was once an online diversion has become a key element of marketing strategies and community involvement. Within seconds, anyone with a social media account can broadcast …

There are often multiple factors that drive consumers to make a purchase. Sometimes price points, durability and convenience are the main motivation. Then again, sometimes pure brand recognition can secure a sale and let them show off to their friends. …

A lumberyard can be a loud, chaotic place. Whether it’s builders making an emergency run for supplies or a dozen DIYers reviewing options for their latest backyard project, the space can quickly become frenetic. Lumberyard efficiency becomes even more important …

Discussing home projects dealing with electricity likely puts a charge through any retailer. When helping customers tackle electrical projects, retailers should consider how difficult the project is and how a customer is planning to take it on. Some, like installing …

Offering a standout in-store customer experience is a rapidly evolving competition between independent retailers and national or global chains. That experience is also stacked against the convenience of online retailers. But what should differentiation, especially for small businesses, look like? …

Sears employees were unable to complete home deliveries, service appointments or accept noncash payments at its stores for three days in late June, Business Insider reports. In addition, shoppers could not make returns, pick up online orders or access their …

Imagine stepping down into your basement and finding an inch of water. Your new house doesn’t have grounded outlets. And that ancient tree in your backyard is one storm away from knocking out a wall. These are all issues that …

Consumers choose what products to buy for a variety of reasons. Cost, convenience and personal tastes can all be factors. No matter why consumers buy certain products, market performance can show some manufacturers continue to have strong sales. For some …