REGISTER FOR THE 2023 NHPA INDEPENDENTS CONFERENCE TO WIN A DREAM TEAM EXPERIENCE Solutions Abound: Learn more about TeamBuilder and other NHPA consulting programs by contacting Kim Peffley at kpeffley@YourNHPA.org or 219-776-0094. As your company’s Top Asset investing in your …
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3 Ways Embracing Innovation Makes an Impact
Take Tech Further: This August, don’t miss the NHPA 2023 Independents Conference where you’ll discover innovative best practices, insights and resources. Learn more at YourNHPA.org/conference. More than just something to do to keep up with your competition, technology comes with …
Read More »Survey Your Employees to Determine Tech Needs
Get Your Tech On: Join us to talk technology at the 2023 NHPA Independents Conference held Aug. 2-3 in Dallas. Learn more and register at YourNHPA.org/conference. According to Coresight Research, more than two-thirds of U.S.-based retailers plan to increase their …
Read More »NHPA Training Helps Develop New Leaders
Are you looking for ways to encourage and retain your managers, supervisors and key employees? Today’s workers are looking for companies that are willing to invest in them, and the North American Hardware and Paint Association’s (NHPA) Foundations online training …
Read More »3 Best Practices for Bringing on Technology
While you may understand the importance of adding technology to your operation to become more efficient and profitable, knowing where to start implementing new technologies can be intimidating. Eric Hassett, owner of Hassett Hardware, which has five stores in the …
Read More »Crafting a Job Description for a Manager
Not every job description is created equal. While entry level positions, such as the sales associate position broken down on Page 44, are generally the same, management positions can be diverse. Managers are required to have different qualifications, such as …
Read More »Young Voices: A Q&A With Gen Z
Understanding your entire customer base is an important aspect of a successful business. As Gen Z amasses more buying power, it is important to understand the psychology behind their purchases. Hardware Retailing spoke with two members of Gen Z, Brandon …
Read More »How Consumer Behaviors Have Influenced Contactless Commerce
Contactless commerce had been on retailers’ minds prior to the pandemic, but amid shutdowns and high demand, many retailers moved quickly from idea to implementation. While using contactless commerce was a necessity for retailers in 2020, it has remained a …
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