A wide variety of businesses use the daily deal website Groupon to publicize their stores, services or restaurants and attract new customers, but for many small operations, offering the discounts may be a big gamble. Groupon sells digital coupons with gift card-like face values paired with …
Read More »
Home improvement customers now have a one-stop online shop for purchasing installation services along with products such as ceiling fans, light fixtures and appliances. Porch, which is an online service for helping consumers find local home improvement professionals, and Wayfair, a web seller …
Read More »
On April 22, people will celebrate Earth Day in unique ways, and independent home improvement stores are getting in on the action. Many businesses are hosting events or raising awareness around the holiday in other ways, but several stores have Earth care as part …
Read More »
To promote its lawn and garden offering, Sears has expanded its Meet With An Expert service to help shoppers make more informed outdoor equipment purchases. The free service allows online Sears shoppers save time by scheduling in-store appointments with experts who …
Read More »
For nearly 140 years, Weakley-Watson Hardware has been a staple in Brownwood, Texas. Founded on July 4, 1876, the business is now one of the oldest hardware stores in the state. It has remained a family-owned and -operated business over the …
Read More »
TreeHouse, a home improvement store focused exclusively on eco-friendly products and projects, has an expanding business that other retailers in the industry are noticing. Since first opening in 2011 in Austin, Texas, the unique startup has grown and gained national attention from …
Read More »
Lowe’s recently got praise from reporter, business advisor and author Ian Altman writing for Forbes, who used the big box retailer as an example of how to get good customer service to last from the sale to the end of a product’s …
Read More »
When a customer browses through the many paint swatches in your paint department, are you able to help them decide which color to choose? Ultimately, the final decision is theirs, but with some knowledge from a color expert in your …
Read More »
Hardware Retailing The Industry's Source for Insights and Information
