Tag Archives: customer experience

Have you ever heard of CrossFit®? With more than 7,000 gyms in the U.S. and 13,000 worldwide, you probably know at least one person who participates in this group-focused fitness method, which has attracted a massive following of loyal members …

On Monday, Aug. 21, people across the United States took a break from their daily routines to look up at the sky. In more than 14 states, locals and out-of-towners gathered to witness the total solar eclipse that passed from …

For nearly 150 years, many residents in the Washington, D.C., area have turned to W.S. Jenks & Son for their hardware and home improvement needs. The product selection has shifted from wood-burning stoves, heaters and horseshoes  to an array of modern hardware …

Whether a retailer already has an extensive grilling category, is looking to improve upon an existing grilling category or is brand new to the category completely, sometimes all it takes is the smell of mouth-watering food to lure customers through …

Ace Hardware Corp. announced this week its plan to open a new customer care center in Fort Myers, Florida. The center will employ 110 Ace corporate team members and is part of the co-op’s strategic three-year plan to grow and transform its customer …

Lowe’s recently launched a program called The UpSkill Project that trains consumers on the skills they need to complete DIY home improvement projects, the company reports. The program will send Lowe’s employees to 40 communities in the U.S. to teach nearly 200 consumers the …

Millennials and the generation group after them, Gen Z, make up nearly half of the U.S. population, which is good news for the retail sector, according to a recent Forbes article. However, Forbes says that the economic environment that this …

Is e-commerce a threat that will truly result in the demise of traditional brick-and-mortar stores? Not according to a recent article from Forbes, which highlights five main factors that show why traditional retail spaces are still significant to consumers and are vital …