Tag Archives: customer experience

Is e-commerce a threat that will truly result in the demise of traditional brick-and-mortar stores? Not according to a recent article from Forbes, which highlights five main factors that show why traditional retail spaces are still significant to consumers and are vital …

Target will be testing a next-day delivery service for a limited number of customers in its headquarters city of Minneapolis this summer, the company reports. The service, called Target Restock, will be open to customers in Minneapolis that currently have Target’s …

May Means National Barbecue Month The weather is growing warmer, and lovers of the backyards all over North America are starting to crack their patio doors. Greeting them will be (or should be) a slightly smoky vista flavored with hickory, …

Minneapolis-based Target Corp. has announced the coming departure of one of its top executives, after the retailer’s leadership team decided to abandon multiple tech innovation projects. On April 27, Target CEO Brian Cornell publicized the exit of chief strategy and innovation officer Casey Carl …

Families all over the globe are taking a closer look at what they put in their bodies. Organic foods and locavore tastes have transformed the standard diet for many families, and that has translated to pets as well. Yet it isn’t …

The staff changes Lowe’s announced earlier this year to cut costs and focus more on customer service may hurt in-store experiences, Lowe’s employees tell Fast Company magazine. Lowe’s has cut corporate and store jobs and planned to move other employees who have …

When customers walk through the doors of Ganahl Lumber in Anaheim, California, they are immediately taken back to the earliest days of the family-owned business, which is still a thriving enterprise. To encourage customers to learn about the history, the entrance of the …

Color Expert Weighs in on Manufacturers’ ‘Color of the Year’ Choices For many homeowners, a new year often inspires consumers to create a new décor inside the home. Whether they are simply looking to update the bathroom walls or are …