Combining AI chat, task management and operations analytics—tied directly to a retailers POS inventory—FastQuery is an AI copilot built for independent home improvement retailers. FastQuery helps store associates quickly find product information like aisle numbers, price and comparable items using voice …
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ECI Software Solutions Launches Built-In AI Tool for Ecommerce Platforms
ECI Software Solutions recently announced the launch of its ecommerce AI Agent, a built-in AI tool in the company’s ecommerce platform, EvolutionX, which also powers its Spruce eCommerce platform. “Ecommerce businesses today are managing more digital complexity than ever, from …
Read More »Amazon Announces 14,000 Corporate Layoffs
Amazon recently announced in a message sent to Amazon employees the company’s decision to reduce its corporate workforce by around 14,000 roles, citing AI innovation as a main driver for the decision. “The reductions we’re sharing today are a continuation …
Read More »Through Lens of Data, 2025 HIRI Summit Addresses Industry Pain Points
An important partner of NHPA, the Home Improvement Research Institute (HIRI) hosted its annual Summit in Chicago. The 2025 Home Improvement Insights Summit sent attendees home loaded with practical best practices based in current data and research. On Day 1, …
Read More »Lowe’s Holds AI-Focused 24-Hour Hackathon
Lowe’s recently held its third annual AI Day and a 24-Hour Hackathon, an event where over 600 Lowe’s associates from across the business signed up to learn about and solve problems with artificial intelligence. Tech teams tackled case studies sourced from …
Read More »Houzz Report Reveals Rise of AI Adoption in Construction and Design
Houzz Inc. recently released the first-ever 2025 U.S. Houzz State of AI in Construction and Design Report, providing a comprehensive view into the industry’s reaction to the rapidly evolving AI landscape. The report surveyed over 700 construction and design professionals, …
Read More »Simplify and Fortify the Returns Process With Technology
According to the National Retail Federation (NRF) and Happy Returns 2024 Customer Returns in the Retail Industry Report, retailers estimated that 16.9% of their annual sales in 2024 were returned, making customer returns a headache for many retailers, regardless of …
Read More »Walmart Launches AI Shopping Assistant for Customers
Walmart recently announced the launch of a new GenAI-powered shopping assistant, Sparky. Using the smiling, “Ask Sparky” button in the Walmart app, Walmart customers can use Sparky to search for items, synthesize reviews and answer product questions. Walmart also announced …
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