Amazon recently announced in a message sent to Amazon employees the company’s decision to reduce its corporate workforce by around 14,000 roles, citing AI innovation as a main driver for the decision. “The reductions we’re sharing today are a continuation …
Read More »
An important partner of NHPA, the Home Improvement Research Institute (HIRI) hosted its annual Summit in Chicago. The 2025 Home Improvement Insights Summit sent attendees home loaded with practical best practices based in current data and research. On Day 1, …
Read More »
Lowe’s recently held its third annual AI Day and a 24-Hour Hackathon, an event where over 600 Lowe’s associates from across the business signed up to learn about and solve problems with artificial intelligence. Tech teams tackled case studies sourced from …
Read More »
Houzz Inc. recently released the first-ever 2025 U.S. Houzz State of AI in Construction and Design Report, providing a comprehensive view into the industry’s reaction to the rapidly evolving AI landscape. The report surveyed over 700 construction and design professionals, …
Read More »
According to the National Retail Federation (NRF) and Happy Returns 2024 Customer Returns in the Retail Industry Report, retailers estimated that 16.9% of their annual sales in 2024 were returned, making customer returns a headache for many retailers, regardless of …
Read More »
Walmart recently announced the launch of a new GenAI-powered shopping assistant, Sparky. Using the smiling, “Ask Sparky” button in the Walmart app, Walmart customers can use Sparky to search for items, synthesize reviews and answer product questions. Walmart also announced …
Read More »
Lowe’s announced the launch of Mylow Companion, an AI tool aimed at improving customer service and accelerating associate onboarding using retail technology. The app provides quick access to product details, project advice and inventory information for sales floor associate devices. Lowe’s …
Read More »
The Home Improvement Research Institute (HIRI) Contractor Technology Adoption in Home Improvement Report explores how cutting-edge technology is reshaping the home improvement industry. This study sheds light on the current state of technology adoption among home improvement professionals. AI Adoption According to …
Read More »
Hardware Retailing The Industry's Source for Insights and Information
