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Research & Guides

NRHA Launches Retail Research Group to Deliver Information

The North American Retail Hardware Association (NRHA) is pleased to announce the launch of the NRHA Retail Research Group (RRG), which is dedicated to delivering quality, retailer-driven research to the home improvement channel. “Helping members and the channel at large …

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2013 Market Measure: The Industry’s Annual Report

To watch the full video, click here. This presentation is packed full of industry data covering the health and future of the home improvement industry. We cover everything from financial benchmarks and distributor performance data to housing market updates and …

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RETAIL THERAPY: The Right Stuff

When I was younger I wanted to open a chain of stores. The stores would be part shoe retailer, part hair salon and part pub, and I wanted to name them Jaime’s Shoes, Dos and Brews. While this was just …

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Retail Display Safety

It’s important to follow safety guidelines for the displays featured in your store. Retail safety and security expert Kelly Brown shares best practices for retail display safety in a handout he created for expert witness firm Robson Forensic Inc. Click …

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Building Materials Product Knowledge

Building Materials Product Knowledge

This 15-chapter course addresses the employee training needs of retailers primarily engaged in selling LBM products. This program is delivered in the same way as the Advanced Course in Hardware Retailing. *You must be an NRHA member to take these …

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Advanced Course in Hardware Retailing

Advance Course in Hardware Retailing - Feature

This 16-chapter product knowledge training course with accompanying chapter tests is offered in its entirety online. The student studies online or prints each chapter for review, then takes each chapter test online. The test is immediately graded and results returned …

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Basic Training in Hardware Retailing

Basic Traing in Hardware Retailing - Feature

This Basic Training Course in Hardware Retailing is a comprehensive training tool to help retail sales associates gain the confidence they need to be successful on the salesfloor. *You must be an NRHA member to take these tests. A Complete …

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Our Three Pennies of Profit

Our Three Pennies of Profit - Feature

To watch the full video, click here. “Our Three Pennies of Profit” retail training video helps independent hardware store, home improvement center and lumberyard owners and managers better communicate the fundamental elements of retail profit and loss to their employees. …

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