Operations

You work hard every day to propel your business forward, and one crucial element to ensure continuous improvement is to invest in leadership training for your top performers. There are a variety of books, online resources and industry training opportunities available. …

Small business marketing can help you develop and support the brand of your operation. Forbes recently published a list of five quick tips to manage small business marketing, and these pointers can be applied to any independent home improvement operation. Here is …

When there’s a new arrival at Mark’s Ace Hardware, Camille Gibson wants to make sure everyone has a chance to see it. Gibson, general manager for the Tucson, Arizona, store, doesn’t want any new addition to her product lineup to …

The differences between a high-profit home improvement store and a typical operation can be significant, according to facts from the North American Retail Hardware Association’s (NRHA) 2016 Cost of Doing Business Study. A high-profit home improvement store nets 9.2 percent profit …

What can you do to help your employees succeed? How can you capitalize off the trends in the home improvement industry? What can you do to set your business apart from your competitors? Two retail experts, Dr. Kit Yarrow, a …

In the June issue of Hardware Retailing, we published a feature story highlighting the challenges and opportunities associated with running a home improvement business in an urban environment. In the story, we profiled a retailer from New York and gave …

One way to ensure you’re using email to its full potential as a marketing tool is to regularly check analytics provided by your email marketing provider, which may be a service like Mailchimp or Constant Contact. While each email platform …

To view a PDF of this story, click here. People typically have opinions about whether they could “make it” in a city like New York or San Francisco. “I would love living in such a busy place! There’s always something …