Operations

Independent retailers have been voluntarily submitting their financial data to the North American Retail Hardware Association (NRHA) for more than 100 years to aid in the development of the annual Cost of Doing Business Study. This industry resource gives operators …

The Coronavirus Aid, Relief and Economic Security (CARES) Act allocates nearly $350 billion to small businesses that have been adversely affected by the COVID-19 pandemic. One of the most important segments of this legislation is a new loan program from …

Sometimes it takes hardship to realize the potential to succeed. Hardship—and a little coincidence—led Cody Goeppner, retail manager at Bleyhl Co-op in Washington state, to completely rethink his career plans in 2017. After college and brief careers in theater and …

Keeping up employee morale during a crisis can be challenging. With almost the entire world under some sort of lockdown due to COVID-19, managers are faced with not only keeping their employees motivated, but doing so remotely. Every day seems …

Are you aware of your health insurance benefits during the COVID-19 pandemic? Hardware Retailing spoke with Bob Chiesa, president and CEO of Custom Benefits Insurance Group, Inc. to gain answers to some frequently asked questions regarding insurance benefits during this …

COVID-19 presents stressors and uncertainty for every individual. The Centers for Disease Control and Prevention (CDC) have provided tips on how people can protect their mental health. Read highlights from the CDC’s overview below. For more information, visit the CDC …

Homeowners who update the front entrances to their houses often start the projects because a repair is necessary, the Home Improvement Research Institute (HIRI) reports. However, homeowners choose the materials they use for their entryway updates based on how attractive …

Questions raced through Melissa Jenkins’ head when she learned Pleasants Hardware had sold. What would happen to her employees? How much would the company she loved change? Buyers Russ and Joe Taylor, who own 11 Taylor’s Do it Center locations …