Operations

For millions of people across North America, kitchens have become classrooms, rec rooms are now executive board rooms and every other previously unused corner of a home is finding new purpose and possibility during the pandemic. Research from PwC indicates …

Just like you shouldn’t begin construction on a new building without a blueprint, you wouldn’t want to start a new initiative around your store without a well-laid plan. A carefully devised strategy can help you finish on time and on …

On Feb. 22, from 1:00-2:15 p.m. EST, the Institute for Local Self-Reliance (ILSR) will host a webinar on the importance of strengthening antitrust laws. Register now to join leaders in the small business community as they discuss the critical role …

Have you ever felt like you and a co-worker just do not see eye to eye? They want things done one way and you want to achieve the same goal differently. Spending so much time with someone you don’t get …

Throughout 2020, home improvement retailers had to find new ways to engage their customers and boost sales. One of the key ways they achieved this connection was through digital interaction on some of the world’s biggest social media platforms. As …

It’s a new year, which means it’s an excellent time to look at leadership development training for your new managers. Have you considered the North American Hardware and Paint Association’s (NHPA) Foundations of Leadership program? The program offers three different …

In the final weeks of 2020, it was clear COVID-19 had affected every person in some way: physically, financially, emotionally. Amid the volatility of the year, U.S. retail sales rose and fell dramatically and ultimately ended on a positive note …

In the early days of March, Cheryl Brown and the Knudson Lumber team in the Kittitas Valley of Washington were busy putting the final touches on a new addition to the 80-year-old family business: an e-commerce site. Since 1940, Knudson …