Operations

Are you aware of your health insurance benefits during the COVID-19 pandemic? Hardware Retailing spoke with Bob Chiesa, president and CEO of Custom Benefits Insurance Group, Inc. to gain answers to some frequently asked questions regarding insurance benefits during this …

COVID-19 presents stressors and uncertainty for every individual. The Centers for Disease Control and Prevention (CDC) have provided tips on how people can protect their mental health. Read highlights from the CDC’s overview below. For more information, visit the CDC …

Homeowners who update the front entrances to their houses often start the projects because a repair is necessary, the Home Improvement Research Institute (HIRI) reports. However, homeowners choose the materials they use for their entryway updates based on how attractive …

Questions raced through Melissa Jenkins’ head when she learned Pleasants Hardware had sold. What would happen to her employees? How much would the company she loved change? Buyers Russ and Joe Taylor, who own 11 Taylor’s Do it Center locations …

In the home improvement industry, many operations are family businesses with several generations of tradition impacting decision-making. When it’s time for the previous generation to pass the baton to the next, sometimes tradition and discomfort about change can get in …

As a small business owner, you practice what you preach. You buy local, eat local, and when you go on that hard-earned vacation, you even sleep local. But do you bank local? In honor of Community Banking Month this April, …

This book review is the second installment in a bimonthly series Hardware Retailing is running to highlight books, podcasts and other resources retailers recommend to fellow business owners in the home improvement industry. Megan Menzer co-owns Newton’s True Value stores …

For more than 70 years, Friedman’s Home Improvement has sought new ways to serve its California customers. With four locations and a diverse customer base that includes weekend DIYers, professional builders and every trade in between, the Friedman’s team is …