Operations

“Price-match guarantee” and “We will beat any competitor’s advertised price by 10 percent” are common promises that pop up in retail advertising. These statements are used to tell consumers the stores are confident they have the lowest prices in that …

Hardware Retailing’s February 2016 feature story, “Anatomy of a Leader”, talked about identifying and developing future retail leaders in your company. Leadership development is an ongoing process that’s never truly complete. Whether you’ve lead your staff for years, are a first-time manager or are …

To view a PDF of this story, click here and download a resource that will help you determine what training program fits your store’s budget. By: Liz Lichtenberger llichtenberger@nrha.org, Kate Klein kklein@nrha.org and Scott Wright swright@nrha.org. The topic of leadership development has never been …

This list of resources provides an overview of online and in-person leadership training programs available to home improvement retailers. This overview is not comprehensive, but is a starting point to help you understand the options available, both inside and outside …

Identifying and training leaders is a vital part of an organization’s success. To learn how other retail operations have recognized leadership potential, Hardware Retailing spoke with multiple retailers in its February 2016 issue. To provide suggestions for ways you as independent home …

To get a better understanding of what retailers do at buying markets and what some of the best practices are, Hardware Retailing magazine looked at what three retailers do before, during and after buying markets in its February issue. In addition to …

To view a PDF of this story, click here and read a Q&A from another retailer who has different strategies for going to markets.  By: Liz Lichtenberger llichtenberger@nrha.org , Jesse Carleton jcarleton@nrha.org and Sara Logel slogel@nrha.org. If you’re like the typical home …

Josiah Gates is the vice president of retail innovation at Aubuchon Hardware, which has 110 stores located throughout the northeast. One of his favorite sayings is, “Great leaders develop great leaders.” This is largely out of respect for the key …