Operations

Prior to 2011, the three Ace retailers would call each other to ask for retailing advice, share stories and brainstorm ways to boost business. That was before they called themselves the Pterodactyl Management Group. The friends realized they could visit each other’s stores and offer more thorough …

You might already know how you want to spend your years as a retiree, but have you thought through how you’ll feel during the transition into retirement? Whether you hope to keep working part time or want to leave retailing far behind …

To view a PDF of this story, click here, and visit hardwareretailing.com/retirement-persona-checklist to download an PDF checklist of the different steps to prepare for your retirement persona. Full Time, Part Time or Free Time? By Liz Lichtenberger, llichtenberger@nrha.org and Kate Klein, kklein@nrha.org If you’ve gotten your finances in order, …

 To download a PDF of this story, click here. To download the Lawn & Garden Selling Guide, visit hardwareretailing.com/food-gardening. For more data on the growth in food gardening click here. Getting Back to the Roots With more consumers growing their own edible gardens consisting of fruits, …

Do you scratch your head when thinking about how to manage your millennial employees better? Do you have a hard time deciphering how to hire and retain workers from the generation at your business? For some suggested solutions, read the following tips from this …

Retail jobs offer employees long-term benefits, including career advancement and skill set development, according to recent research from the National Retail Federation. For example, retailing teaches workers valuable skills, such as an “ability to work with anyone; ability to take direction; composure; …

Over the next couple days, consumers will be heading out in search of the perfect gift for a special someone—Dad. If your business hasn’t planned ahead, it’s not too late to let your customers know you have everything he could …

Bad customer service experiences and unsolved shopper problems at retail stores make retaining customers hard. And lost customers mean less revenue. LoyaltyOne, a global leader in designing and implementing customer loyalty programs, and Verde Group, a research consultancy company, conducted a study to …