News

A former Family Dollar executive has joined Lowe’s as senior vice president and general merchandising manager for the home improvement company’s seasonal product business. Joceyln Wong will start her position Oct. 12, according to Lowe’s. Wong will report to chief merchandising officer Michael McDermott. …

Independent We Stand is accepting nominations for the organization’s annual Independent Small Business Award, which recognizes outstanding small independent businesses. To get your community home improvement store in the running for the Independent Small Business Award, fill out an application at …

Consumers are paying attention to retailers’ stories and backgrounds. Before making purchasing decisions they are asking questions such as, “Is this store locally owned?” and, “Does it put money into corporate pockets or my community?” In a recent poll, Hardware Retailing …

Last week, California Gov. Jerry Brown vetoed a bill that would have banned drone flights over private property. For companies like Amazon and Google, this is a major win because both businesses are working toward overall faster product deliveries, and hope to …

Retailers are putting free NRHA marketing materials to work, using new research to encourage customers to shop at local home improvement stores. The research comes from the Home Sweet Home Study, which NRHA and Independent We Stand, a national shop-local …

Regional hardware distributor House-Hasson Hardware has made some leadership changes. The company named Jason Monroe merchandising manager for the company and promoted Ray Bradley to product manager. House-Hasson also named Connie Brooks product manager for warehouses in Knoxville, Tennessee, and Prichard, West …

Ace Hardware is among six companies that Entrepreneur magazine has identified as examples of businesses “boosting growth by investing in customer delight” through service. Customer service is of paramount importance, and businesses need to prioritize it as much as they do sales, according to an article from Entrepreneur.  Extensive …

NRHA’s 2015 Cost of Doing Business Study is now available! This study has been conducted annually for the last 98 years and provides detailed financial information from hardware stores, home centers and lumber/building material outlets. This year, more than 1,000 stores …