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Unemployment Down in November

The unemployment rate declined from 7.3 percent to 7.0 percent in November, and total non-farm payroll employment rose by 203,000, the U.S. Bureau of Labor Statistics reported today. Employment increased in transportation and warehousing, health care and manufacturing. Both the …

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True Value Information Technology Team Honored

True Value was recently recognized for the achievements of its information technology team. The co-op was named Large Company Winner and tradeMONSTER Group – Small Company Winner by The Chicago chapters of the Association of Information Technology Professionals’s (AITP) and …

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Lowe’s Unveils New Product Locator

Shoppers at all Lowe’s locations can now use the Product Locator capability to search for products and instantly see the items’ locations on a detailed store map using Lowe’s iOS and Android mobile apps or Lowe’s mobile-optimized website. All in-stock …

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Retail Sales Strong Over Thanksgiving Weekend

An estimated 141 million unique shoppers shopped during Thanksgiving weekend, up from 139 million over the same time frame last year, according to the National Retail Federation. For those who shopped multiple times over the weekend, the survey estimated more …

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RETAIL THERAPY: The Right Stuff

When I was younger I wanted to open a chain of stores. The stores would be part shoe retailer, part hair salon and part pub, and I wanted to name them Jaime’s Shoes, Dos and Brews. While this was just …

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The Secret Behind Customer Service

Want to know a secret about amazing your customers? Here it is: Don’t start by focusing on the customers. To consistently deliver high-quality customer service that will give your business a competitive edge and keep customers coming back, you must …

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Builder Confidence Holds Steady in November

Builder confidence in the market for newly built, single-family homes was unchanged in November according to the National Association of Home Builders/Wells Fargo Housing Market Index. For the sixth consecutive month, more builders have viewed market conditions as good than …

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