Do it Best Drives Continuous Improvement With New Director

To support its industry-leading efficiencies and best practices, Do it Best announced the appointment of Dan Dietlin as the company’s director of continuous improvement.

“As Do it Best has been pursuing an aggressive growth strategy, we’ve seen continued strong results with new member growth and overall sales,” says executive vice president of operations Dent Johnson. “To support this record-breaking trend, we’ve been making serious investments in technology, infrastructure and talent. At the same time, we’ve always demonstrated our ability to be a low-cost distributor of products through our focus on operational efficiency and expense control.”

Based in Fort Wayne, Indiana, Do it Best is the only US-based, member-owned comprehensive and fully integrated hardware, lumber, and building materials buying cooperative in the home improvement industry.

“With all this growth and investment in technology, we have an opportunity to rethink our processes and fully leverage our teams and their talent as we grow our members’ business,” Johnson says. “Each time we deploy new technical solutions, we must take the opportunity to simplify our business processes and drive greater profitability for our members in a highly competitive retail environment.”

While the mindset of continuous improvement has been a big part of the company’s focus for several years, summed up by its mission statement of “Making the Best Even Better,” Do it Best is increasing its commitment to driving efficiencies, quality and service improvements through the launch of a formalized continuous improvement function within the business.

“I’m excited to have Dan Dietlin as our new director of continuous improvement,” Johnson says. “He has a significant background deploying and using continuous improvement tools to drive results. Dan has already begun working across the company to deploy our continuous improvement strategy.”